For the project, we started by setting up a backend that is super user-friendly (custom WordPress development). No unnecessary options, pages or other frills. Only what is really necessary. This has simplified the use of the website for the customer, who was already familiar with WordPress, many times over. The database of people is easy to adjust and use in the desired places within the website.
The webshop and account section is fully styled according to the house style. This not only includes the customer environment, but also all emails that come from the website. In addition, the links with the assessment tool fit seamlessly and the transition is barely noticeable for users. Now that is user-friendly.